- Learners and paying customers
- Enterprise training contacts
- Partners needing support policy
Support
Help Center
For refund or after-sales help, contact official support and we will process the request through the approved workflow.
- Refund and service notes
- Course advisory and after-sales support
- support@yuanwudata.cn
Decision path
Next step
- Identify the scenario
Clarify roles, data readiness, permission boundaries and measurable outcomes.
- Build the case
Use cases, courses and deliverables to judge the team's investment priority.
- Submit the need
Send a concrete request to the official team for diagnosis, planning or scheduling.
View service notes
Refund and service notes
For refund or after-sales help, contact official support and we will process the request through the approved workflow.
Course refunds are handled by official support with order and handling records retained.